Healthy Family’s
We are a small Australian family business that takes pride in providing the highest quality, long lasting , Eco friendly products to help you and your family live a healthier and more sustainable lifestyle.
BE The Change
Our cumulative effect on our planet over the last few hundred years has had a devastating impact on our environment. Real change is urgent and necessary. We must all take personal responsibility for this situation for the future of our children and be part of the solution. The good news is that Change is in the air and its exciting to be part of it.
Chemical Free
If it seems to you that these days everything has a coating of toxic chemicals on it, well that's probably because it does..... From our fruit and veg to our clean laundry and sandwich wrappings, it feels like there is no escaping it sometimes. We are proud that our range will help you to reduce your family's unnecessary exposure to these harmful toxins.
Sustainable Lifestyle
A lifestyle that reduces an individual's or community's use of our Mother Earths finite natural resources. Reduce, Reuse, Recycle.
Free shipping for all orders over $150

Most orders are dispatched within 1 business day

Purchase and Shipping Terms

Purchase Price

All prices are in Australian Dollars (AUD) and include GST.
We reserve the right to vary the prices displayed on the Website from time to time and without notice.

Payment

We have chosen Paypal as they are a faster, safer and more secure payment option, and there is no need to have a Paypal account to use it. To make things even more convenient for you we now also have the option of Afterpay. If you would prefer to pay via direct deposit please email us your order and ask us to send you an invoice.

Shipping

Orders within Australia

  • Postage and handling will be charged as a flat rate of $11.95. We also have many products with free shipping.
  • We aim to ship orders within 24 hours, however from time to time it can up to 72 hours to have your order packaged and dispatched.
  • Within Australia your delivery will be received within 1-7 days. In more remote, and regional, areas and WA this can take longer. Please allow up to 14 working days to receive an order.
  • We use either Aramex or Australia Post and we will provide you with a tracking number once you order has been dispatched. Please note ‘Free Shipping’ products don’t have a tracking number.
  • Orders will be sent to the delivery address that you have submitted with your order. We cannot be held responsible if that delivery address is incorrect. Please note: We do not deliver to PO Boxes.

 

Overseas orders

Delivery overseas to select countries is available upon request. Please contact us with your order details and your postal address, to obtain a postage quote. We will only post your parcel via Registered or Express delivery. We use PayPal as a payment method for overseas orders and you will be sent a PayPal invoice for your order once your order and shipping rates have been approved. Shipping times overseas are estimated at between 10 to 21 days depending on your location and we will provide a more accurate estimate of delivery, at the time of placing your order.

 

Loss & damage

  • Missing or non delivered parcels need to be reported to us within 30 days within Australia and 60 days internationally.
  • It is your responsibility to contact us if an order is missing, incorrect or damaged. Please contact us immediately via email at sales@mamasnaturalmagic.com.au.
  • If an order is lost in transit, damaged or incorrect, we may not send replacement items immediately. Replacement items will be dispatched according to our discretion following our investigations.
  • We are not liability for any loss or damage of items lost, stolen or damaged after they have been delivered. We will not be held liable for any loss or damage resulting from late delivery.